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Requisition ID :
Project Management Group
Canberra, ACT AU
Posting Date :
This role is an opportunity for someone with a strong administrative background to move into the PMO. You MUST have a current clearance.
Essential Job Functions
Co-ordinates meetings and manages expenses
Works with team members in creating governance metrics for assigned accounts or programs. Validates that governance meetings are occurring.
Maintains account master calendar for assigned programs. Drives the logistics of governance meetings and schedules meetings where appropriate.
Reviews and analyzes the use of account processes. Assists in executing the account management system processes.
Consolidates and analyzes metrics for governance, processes and account reviews; Summarizes findings as it pertains to service improvements across accounts.
Develops account customer satisfaction survey questions and communication plans; analyzes and summarizes results for account improvements.
Examines client facing account level reports for accuracy; Adjusts as approved by account program management.
Assists in reviewing project integration processes and reporting for accuracy. Documents and applies changes as appropriate
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in Management or related field
Three or more years of business management or related experience
Experience working with account management systems
Experience implementing processes
Project management skills
Leadership and organizational skills
Interpersonal skills to interact with customers and team members
Personal computer and business solutions software skills
Ability to work independently and as part of a team
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