Application Support Engineer
DXC Technology 
  • locationAdelaide, SA
  • salaryNot disclosed
  • full-time 17 January 2021
  • locationAdelaide, SA
  • salaryNot disclosed
  • full-time
Job Description

Requisition ID :

51262425
Category :

ES - Services
Location :

Adelaide, SA AU
Posting Date :

01-12-2021
Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
We are seeking an experienced Application Support Engineer to join our Adelaide based team. The role involves the management of the Applications that are used to support one of DXC’s major Federal Government clients.
The main applications you will be responsible for supporting include:
 Solarwinds
 Automic
 ServiceNow
 SharePoint
Key Responsibilities:
 Provide ongoing BAU support of installed Applications
 Installation and configuration of Applications
 Respond to incidents, problems and service requests within SLAs
 Raising and executing change controls
 Deliver Standard Operating Procedure documentation
 Provide high level technical support and direction to Project and Operations teams.
 Investigate technical problems assigned to the team and engage other SME's/Vendors as required
 Automation of repetitive tasks
To be considered for this role, it is desirable you will possess the following skills & experience:
 Experience with the implementation and support of any of the following tools (or similar):
 Solarwinds, Automic, ServiceNow.
 Experience in Scripting (e.g Powershell, Go, Perl, SQL)
 Automation (automating repetitive tasks)
 Demonstrated implementation and troubleshooting experience in Windows and/or Linux environments
 Sound understanding of ITIL
 Strong communication skills written and verbal
 Strong customer focus
 A positive attitude, a passion for IT and a mindset that can adapt easily to change
Due to Federal Government client requirements, applicants must currently be Australian Citizens and be eligible to gain a Baseline Security Clearance. Candidates must also demonstrate flexibility and be willing to work outside of business hours including nights and weekends as per an on-call roster.

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As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

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DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. In Australia and New Zealand, we provide over 3,000 private and public sector organisations acros

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Application Support Engineer

  • Job Details:
    Not disclosed AUD
    Adelaide, SA, Any
  • Key Dates:
    17 January 2021
    Last 6 days to apply
  • Industry:
    Information and Communication Technology
  • Insights:
    0 Applicants
    1 Views
Job Description

Requisition ID :

51262425
Category :

ES - Services
Location :

Adelaide, SA AU
Posting Date :

01-12-2021
Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
We are seeking an experienced Application Support Engineer to join our Adelaide based team. The role involves the management of the Applications that are used to support one of DXC’s major Federal Government clients.
The main applications you will be responsible for supporting include:
 Solarwinds
 Automic
 ServiceNow
 SharePoint
Key Responsibilities:
 Provide ongoing BAU support of installed Applications
 Installation and configuration of Applications
 Respond to incidents, problems and service requests within SLAs
 Raising and executing change controls
 Deliver Standard Operating Procedure documentation
 Provide high level technical support and direction to Project and Operations teams.
 Investigate technical problems assigned to the team and engage other SME's/Vendors as required
 Automation of repetitive tasks
To be considered for this role, it is desirable you will possess the following skills & experience:
 Experience with the implementation and support of any of the following tools (or similar):
 Solarwinds, Automic, ServiceNow.
 Experience in Scripting (e.g Powershell, Go, Perl, SQL)
 Automation (automating repetitive tasks)
 Demonstrated implementation and troubleshooting experience in Windows and/or Linux environments
 Sound understanding of ITIL
 Strong communication skills written and verbal
 Strong customer focus
 A positive attitude, a passion for IT and a mindset that can adapt easily to change
Due to Federal Government client requirements, applicants must currently be Australian Citizens and be eligible to gain a Baseline Security Clearance. Candidates must also demonstrate flexibility and be willing to work outside of business hours including nights and weekends as per an on-call roster.


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