Location: Sydney CBD, New South Wales, Australia
Central West NSW region – Dubbo, Orange or Bathurst based role
Permanent full-time position - lead Ampol retail stores
Integral role to retail transformation, highly competitive salary package
About the company:
We’re excited about the future of retail. We’re maintaining momentum towards market leadership in the evolving convenience marketplace, enhancing our customer offering. With more than three million weekly customer interactions, we have a huge opportunity to make an impact on our customers across our growing 650 stores around Australia.
About the role:
We are looking for an experienced Business Manager to take on the challenge of leading our expanding store network across our Central West NSW territory with a portfolio of 15-20 sites including Tamworth, Bathurst, Dubbo, Orange, Forbes and West Wyalong. This role is focused on driving shop sales and fuel volume, providing solid leadership and coaching to team members, identifying key market trends and delivering high levels of customer satisfaction.
Reporting to the Regional Manager, you will take our business further by:
Analysing key trends in P&L performance and putting effective action plans in place to improve performance as required.
Monitoring the execution of retail initiatives, promotional programs and ensuring the customer offer is executed across each site.
Providing strong coaching and leadership to Store Managers, Assistant Store Managers and Team Members. Developing workforce resourcing plans for your territory, including implementation of workforce succession planning.
Driving compliance and ensuring all operations are conducted in a safe and timely manner.
Continually keeping up to date with the latest competitor activity, local community initiatives, and customer demographics in order to develop retail responses in the market.
Communicating with stakeholders and being highly organised to effectively influence and work alongside regional teams, support functions and the retail operations team.
You will have a tertiary qualification or relevant and recent previous multi-site retail operations experience, with a detailed understanding of P&L drivers from both store and market level perspectives matched with an ability to drive change, cost efficiencies and build each business unit for the future.
You will be based in the Central West NSW region, ideally in Dubbo, Orange or Bathurst and will be self-motived and highly visible to your store teams.
Commercial acumen, exceptional people leadership capability
Lead to promote a strong customer experience culture
Strong attention to detail to detail to maintain excellent retail standards
Ability to be available ‘on call’ outside of standard business hour
Welcoming you to our Retail Operations Team and the opportunity to be part of an inclusive culture that supports us to be our best and challenges us to achieve more.
Developing you and recognising your important contribution as we make an impact on the retail business that will take us into the future.
Flexible work options, including working from home arrangements
Career development opportunities
BabyCare Package (including a BabyCare bonus)
Employee Share Scheme
Ampol 25% fuel discount
Qantas Club Membership
We’re an equal opportunity workplace. We embrace diversity and inclusion and celebrate what makes us unique. We’ll take you further with freedom and flexibility to be you.
Want to take your career to the next level? Apply today.
Applications will be reviewed w/c 27 January 2021.
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