Global Forwarding Coordinator (Transport/Cartage)
C.H. Robinson
  • locationBowen Hills, QLD
  • salaryNot disclosed
  • full-time 10 June 2021
  • locationBowen Hills, QLD
  • salaryNot disclosed
  • full-time
Job Description

As aGlobal Forwarding Coordinator (Cartage), you will work directly with carriers to manage and execute the daily shipment of freight for our customers. You will be responsible for ensuring all shipments are collected and delivered to the customer as efficiently as possible. Our Global Forwarding Coordinators thrive in a fast paced environment, and use their strong communication skills to develop and grow relationships with our carriers.

Responsibilities:

  • Ensure all customs import documentation and operations are processed in order for shipments to be customs cleared and made available to the C.H. Robinson client or nominated carrier prior to time of availability, or, prior to storage commencing.
  • Assist carriers and other third parties with inquiries and problem resolution.
  • Provide tracking and tracing services for customer shipments.
  • Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
  • Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
  • Ensure adherence to customer Standard Operating Procedures, government agency regulations and C.H. Robinson company standards.
  • Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
  • Ensure adherence to customer Standard Operating Procedures, government agency regulations and C.H. Robinson company standards.
  • Qualifications:

  • At least 2 years' experience in a similar role
  • Values a diverse and inclusive work environment
  • Ability to work in a fast-paced and deadline-driven office environment
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills and phone etiquette
  • Ability to multi-task, prioritize and manage time effectively
  • Exceptional customer service skills and follow up
  • Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills
  • Benefits

    At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

    About C.H. Robinson


    From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.


    Supporting Documents

      NONE

    Share This Job
    About

    As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

    Supporting Documents

      NONE

    company-profile-photo

    Global Forwarding Coordinator (Transport/Cartage)

    • Job Details:
      Not disclosed AUD
      Bowen Hills, QLD, Any
    • Key Dates:
      10 June 2021
      Last -7 days to apply
    • Industry:
      Logistics and Transport
    • Insights:
      0 Applicants
      1 Views
    Job Description

    As aGlobal Forwarding Coordinator (Cartage), you will work directly with carriers to manage and execute the daily shipment of freight for our customers. You will be responsible for ensuring all shipments are collected and delivered to the customer as efficiently as possible. Our Global Forwarding Coordinators thrive in a fast paced environment, and use their strong communication skills to develop and grow relationships with our carriers.

    Responsibilities:

  • Ensure all customs import documentation and operations are processed in order for shipments to be customs cleared and made available to the C.H. Robinson client or nominated carrier prior to time of availability, or, prior to storage commencing.
  • Assist carriers and other third parties with inquiries and problem resolution.
  • Provide tracking and tracing services for customer shipments.
  • Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
  • Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
  • Ensure adherence to customer Standard Operating Procedures, government agency regulations and C.H. Robinson company standards.
  • Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
  • Ensure adherence to customer Standard Operating Procedures, government agency regulations and C.H. Robinson company standards.
  • Qualifications:

  • At least 2 years' experience in a similar role
  • Values a diverse and inclusive work environment
  • Ability to work in a fast-paced and deadline-driven office environment
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills and phone etiquette
  • Ability to multi-task, prioritize and manage time effectively
  • Exceptional customer service skills and follow up
  • Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills
  • Benefits

    At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

    About C.H. Robinson


    From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.



    Be Careful

    Don’t provide your bank or credit card details when applying for jobs. Learn how to protect yourself here.

    Share This Job
    Want to be successful in securing this job?

    Post your task and get experts help on:

    • Resume
    • Coverletter
    • Job Application

    Get help from Experts Now!