Customer Lending Solutions Associate - NAB Private Outstanding opportunity to build your career in an engaged and successful teamBe supported to learn and grow whilst developing the career you wantUse your passion to support our most valuable Private Client relationships A career that gives you more Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have an opportunity for an Associate within the Private Customer Lending Solutions team. NAB Private is dedicated to the needs of an exclusive group of clients and their families whose complex financial situations require a specialist approach.The Associate role is key to enable the business performance and growth by creating a customer focused service, supporting bankers in meeting customer needs and driving an effective and efficient operations. The function covers all type of lending including simple and complex loans, increases, decreases and renewals. The role has direct accountability for input quality, file compliance, operational efficiency, customer NPS and time to decision for all B&PB initiated lending.As a Customer Lending Solutions Associate you will be responsible for Partnering or assisting in the creation and preparation of lending submissions including obtaining and collation of information from customers.Perform credit analysis, financial modelling and interpretation of customers financial informationDemonstration of professional and ethical behaviour by ensuring compliance with external legislation, bank standards and internal operating policies and proceduresDelivering a superior customer experience by managing the end to end lending process, maintaining accountability and engaging the necessary internal and external contactsDeveloping strong customer relationships to identify new business, referral and refi opportunities and build advocacyContributing to, and actively participating in, team meetings, continuous improvement practices and sharing of skills and knowledge What you will bring A business or finance qualifications preferred but not requiredKnowledge and experience of lending processes and credit experience Understanding of policy and verification requirementsPreferred min 12 months experience in B&PBProven financial analysis capability Understanding of risk obligations and knowledge of how to replicate compliance By joining NAB, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.NAB, invested in you NAB colleagues will be provided a unique level of education and qualification that will be an industry first in Australia and New Zealand. This qualification will further build NAB colleagues’ skills, capabilities and confidence in order to best serve customers; and will raise the bar for professionalism within the financial services industry.We are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We are committed to gender equality and are proud of our AWEI LGBTI Gold employer status and being a Work180 endorsed employer for Women. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations. We support our colleagues to be their best by offering a wide range of financial, lifestyle, health & wellbeing benefits. For more information please visit here. Join NABIf you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of banking.To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.*Please note unsolicited CVs from agencies will not be accepted. Advertised: 22 Mar 2021 4:50 PM W. Australia Standard Time Closing: 05 Apr 2021 9:15 AM W. Australia Standard Time
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