Role overviewAveo, Australia's leading retirement village owner/operator is looking for a full time Home Care Community Manager for our community at Aveo Freedom Aged Care Tamworth based in North Tamworth, NSW.About the role:Reporting to the Group Community Manager, you'll provide management support within the community to create a happy, welcoming, caring and safe environment for residents and staff. Working in an established community, you will lead from the front in creating a culture of customer service. This involves directly managing onsite services for the community, plus managing relationships with internal service providers such as catering, care, sales and marketing. In addition you will oversee care plans for residents at the community and ensure that services are rostered effectively for residents.You'll be responsible for the day to day operations of the retirement community at Aveo Freedom Aged Care Tamworth. This will include monitoring and reviewing compliance in relation to the Retirement Villages Act; Body Corporate and Community Management Act; all Aveo policies and procedures; and overall financial management of the retirement community. You'll also be central to the development and building of a positive culture in their areas of responsibility characterised by resident-focus, safety, quality, efficiency and positive performance. Most importantly, You'll be responsible for the delivery of exceptional outcomes and service for the Aveo Freedom Aged Care Tamworth residents.About the Community, Aveo Freedom Aged Care Tamworth:Located near shops, hospitals and the scenic Peel River. At Aveo Freedom Aged Care Tamworth, our residents live the lifestyle you choose. They can relax at home, invite friends or family anytime, or join in one of the many activities - it's their choice.You'll have the following attributes: Minimum 3 years' experience in a clinical management rolePrior experience in residential or community aged care Registration with AHPRA with a current licence to practice as a Registered Nurse (required)Nursing or community care experience highly regardedPrevious experience as a community/village manager (desirable)Demonstrated knowledge in relevant legislationBudget development and managementIntermediate to Advanced user of the Microsoft Suite (Outlook, Word, Excel, PowerPoint)High level written and verbal communication and negotiation skillsStrong focus on results and customer satisfactionTertiary qualification in business or related discipline (desirable) About AveoAveo's vision is to be Australia's leading and most innovative seniors living provider. Our mission is to honour and serve our residents through Kindness, Care and Respect. Kindness, Care and Respect are our corporate values.Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo's philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently and proudly do so for 13,000 residents in 94 retirement communities across Australia.If this role sounds like you apply now via the link. No Recruitment agencies please. Applications close 02 Apr 2021 at 2pm.
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