Townsville Fujitsu is seeking a highly motivated candidate with exceptional customer service skills to provide customer desktop support onsite. In this role you will support infrastructure services across multiple technology streams including, Hardware, Operating Systems Windows 7 through to Windows 10, Software, Networks, Server and Print devices.Core SkillsEntry level technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio visual equipment and mobility;Knowledge of desktop & software applications - Microsoft Office, Antivirus software and systems;Basic working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualisation;Ability to articulate technical information to the targeted audience;Professional customer service skills;Experience and knowledge of the use of an incident management toolsets.Flexibility, Diversity and InclusionFujitsu is committed to equality of opportunity for all. Achieve more and thrive with a global brand that actively nurtures and supports our diverse employee and client networks. We value unique perspectives on our team, therefore we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, sexualities and gender identities. Even if you think you don’t meet all the criteria or are interested in job share/part time opportunities, we would still love to hear from you. We have a culture of respect for professional and private commitments although some roles may demand some travel and flexibility to meet clients and to drive performance. Some of the benefits of working for Fujitsu include: recognition programs for staff, flexible work arrangements, purchased leave, novated lease options and discounts for travel with Mantra Group, Accor, Qantas, Avis and British Airways. You will also be eligible for technology discounts with Apple, Canon, Optus and Microsoft. We also provide physical wellness rebates with BUPA, Fitness First, SpecSavers and Navy Health and are strongly committed to Sustainability.
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