Do more, dream more, become more. Welcome to Bendigo. About us Highett Community Bank Branch is located in the heart of Highett, a suburb in the Bayside region that is experiencing population growth and urban renewal. Our Branch has been operating for 20 years, is profitable and governed by a refreshed and active Board of Directors. Our small team is friendly, customer focused and passionate about making a positive difference in our community.With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it. The bank is serious about its future. A career at Bendigo Bank allows you to make a real difference in your workplace as well as in your community. Enjoy the freedom to challenge the status quo and work with leaders that walk the talk. You can bring your whole self to work and feel like you truly belong. Be the difference. Be part of Bendigo Bank. About the role As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals. This position is located at the Highett Community Bank branch. The role is Part Time on a permanent basis. The roster is 40 hours per fortnight. About you A successful Customer Service Officer will bring: Extensive experience in a customer service environment Demonstrated competence in achieving consistent sales results An ability to confidently talk to customers face to face and over the telephone An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential Why us? There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank. At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you!
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