Senior Marketing Automation Specialist
Vocus
  • locationMelbourne, VIC
  • salaryNot disclosed
  • full-time 29 January 2021
  • locationMelbourne, VIC
  • salaryNot disclosed
  • full-time
Job Description

We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to Do it. Own it. Love it and that’s why they choose to work for us. Here, it’s never just a job – We care about what we do and the impact we have, and that’s what connects us.

What’s the opportunity?

In this role you’ll have exposure to working with a broad marketing technology stack, in a team that isn’t afraid to challenge and try new future state martech products ensure we are at the forefront of our industry.

Our goal at Vocus is to accelerate our journey to provide brilliant customer experiences across all products and segments. The pace of change in the Telecommunications Industry in terms of regulation, technology and customer expectations creates a unique opportunity for us to build new ways of customer engagement that will revolutionise customer interaction models as we know them today.

You will be a part of our Maretch Centre of Excellence, building programs that optimise business outcomes by ensuring that we target the right people, in the right place and the right time with the appropriate messages. Your work will support the delivery of our automation efforts to effectively promote our products and services to our existing and future target market – specifically working on our retail brands, Dodo and iPrimus.

Some of the things you’ll be doing day to day:
Create and deliver end-to-end campaign execution including campaign design, experimentation and implementation, including building automation capability for “always on” customer activity.
Build ongoing customer journeys/campaigns in our automation tool – Salesforce Marketing Cloud.
Be able to assist with providing quality control and oversight on campaigns.
Understand Industry best practice and emerging trends in Personalisation & Marketing Automation and the technology that supports it and make recommendations/changes to ensure these are leveraged.
Conduct post-campaign analysis to provide recommendations on future campaigns
Partner with stakeholders to closely understand requirements and integrate within analytics techniques.
Work closely with other teams to build full understanding of existing data models and entities across different brands, products and campaigns.
Support marketing, product and customer service teams in driving campaign and communication effectiveness through ongoing optimisation of journeys, trigger selection and targeting.
What you will need to be successful:
3-5 years of experience working within the marketing field.
At least a couple of years of hands on experience with Marketing Automation technologies.
Experience of using Salesforce Marketing Cloud.
A love of Marketing automation and the technology that supports it.
Experience interpreting briefs from stakeholders and working with analytical, marketing or product teams.
Understanding data, triggers and how we respond to those to meet customer and business needs.
Familiarity with the Telecommunications or Energy sectors would be highly regarded.
In return Vocus commit to a fast paced and fun workplace that is committed to career development opportunities within the company nationally and across different areas.

We have the best employee benefits such as a competitive salary, Internet discounts, the ability to purchase leave, anniversary leave, awesome parental leave benefits. Best of all we believe in flexibility and fitting your job into your life - Vocus is quite simply just a great place to work!

It’s a seriously exciting time to join Vocus Group and there’s even more to come. If you think you want to join us and be part of something great, do it and apply now!

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About

As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

More...
About Vocus

As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

More...
Supporting Documents

    NONE

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Senior Marketing Automation Specialist

  • Job Details:
    Not disclosed AUD
    Melbourne, VIC, Full time
  • Key Dates:
    29 January 2021
    Last 8 days to apply
  • Industry:
    Information and Communication Technology
  • Insights:
    0 Applicants
    1 Views
Job Description

We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to Do it. Own it. Love it and that’s why they choose to work for us. Here, it’s never just a job – We care about what we do and the impact we have, and that’s what connects us.

What’s the opportunity?

In this role you’ll have exposure to working with a broad marketing technology stack, in a team that isn’t afraid to challenge and try new future state martech products ensure we are at the forefront of our industry.

Our goal at Vocus is to accelerate our journey to provide brilliant customer experiences across all products and segments. The pace of change in the Telecommunications Industry in terms of regulation, technology and customer expectations creates a unique opportunity for us to build new ways of customer engagement that will revolutionise customer interaction models as we know them today.

You will be a part of our Maretch Centre of Excellence, building programs that optimise business outcomes by ensuring that we target the right people, in the right place and the right time with the appropriate messages. Your work will support the delivery of our automation efforts to effectively promote our products and services to our existing and future target market – specifically working on our retail brands, Dodo and iPrimus.

Some of the things you’ll be doing day to day:
Create and deliver end-to-end campaign execution including campaign design, experimentation and implementation, including building automation capability for “always on” customer activity.
Build ongoing customer journeys/campaigns in our automation tool – Salesforce Marketing Cloud.
Be able to assist with providing quality control and oversight on campaigns.
Understand Industry best practice and emerging trends in Personalisation & Marketing Automation and the technology that supports it and make recommendations/changes to ensure these are leveraged.
Conduct post-campaign analysis to provide recommendations on future campaigns
Partner with stakeholders to closely understand requirements and integrate within analytics techniques.
Work closely with other teams to build full understanding of existing data models and entities across different brands, products and campaigns.
Support marketing, product and customer service teams in driving campaign and communication effectiveness through ongoing optimisation of journeys, trigger selection and targeting.
What you will need to be successful:
3-5 years of experience working within the marketing field.
At least a couple of years of hands on experience with Marketing Automation technologies.
Experience of using Salesforce Marketing Cloud.
A love of Marketing automation and the technology that supports it.
Experience interpreting briefs from stakeholders and working with analytical, marketing or product teams.
Understanding data, triggers and how we respond to those to meet customer and business needs.
Familiarity with the Telecommunications or Energy sectors would be highly regarded.
In return Vocus commit to a fast paced and fun workplace that is committed to career development opportunities within the company nationally and across different areas.

We have the best employee benefits such as a competitive salary, Internet discounts, the ability to purchase leave, anniversary leave, awesome parental leave benefits. Best of all we believe in flexibility and fitting your job into your life - Vocus is quite simply just a great place to work!

It’s a seriously exciting time to join Vocus Group and there’s even more to come. If you think you want to join us and be part of something great, do it and apply now!


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