• Modern office in Rowville with onsite parking
• Part time fixed-term opportunity until June
• Team member discounts and recognition programs
With nearly 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, Ashdown-Ingram, Motospecs, AMX and McLeod Accessories.
We're currently seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a part time fixed term basis (3 days per week until June 2021), to compliment our talented team in our Rowville Support Office.
What You Will Be Doing:
• Make and receive phone calls from customers and our Store Network
• Handle customer complaints and resolve queries
• Process journals to resolve banking/receipting issues
• Provide genuine, friendly, prompt service
Debt collection / credit control
• Contact customers/stores and investigate reasons for late payments and payment options
• Negotiate a payment plan for customers
• Place accounts on stop credit as required
• Check and investigate disputes or discrepancies with customer accounts
• Account maintenance and set up
• Set Credit limits for customers
• Ensure appropriate security processes
Reconciliations and Receipting
• Ensure all Key Accounts are reconciled
• Reporting as required
• Customer service experience
• Looking to kick start your professional career, or an experienced person wanting to join a stable, progressive company
• Be available for a full time fixed term contract (until May or October 2021 – with view to extend)
• Be willing to work a rotating roster, Mon-Fri 8am and 10am starts
• Demonstrated ability to provide exceptional customer service and develop strong professional relationships
• Excellent verbal and written communication skills
• Intermediate mathematical and literacy skills
• Intermediate computer skills, and confidence with excel
Thank you for your interest in becoming part of the GPC Asia Pacific family.
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