Workers Compensation Claims Consultant
Mercer
  • locationNewstead, QLD
  • salaryNot disclosed
  • full-time 25 January 2021
  • locationNewstead, QLD
  • salaryNot disclosed
  • full-time
Job Description

Workers Compensation Claims Consultant

Permanent role
Brisbane, Australia

About the role:

This fantastic career opportunity requires you to determine and manage statutory workers’ compensation claims in a timely and effective manner in accordance with the provisions of the Workers’ Compensation and Rehabilitation Qld Act 2003. You will also contribute to the effective operation of the Claims Management Services to achieve the goals and objectives of the LGW Scheme.

We will count on you to:

Provision of high quality claims management services to scheme members

Management of statutory claims from determination to finalisation, including application of technical expertise on complex claims

Respond to all clients’ needs within a timely manner to meet customer service standards

Maintain the claims management system including claim estimates

Compliance with legislative requirements and ethical standards including liaising with stakeholders where matters need to be referred

Support is more than a “motto” here. It's the way we function!

In our organisation, everyone gives and gets the kind of support that inspires us to perform at our best. When you are recognised and rewarded for jobs well done… you can open up and look forward to growth and opportunity. We foster a culture of diversity and inclusion, where all people are respected for who they are, appreciated for their skills, and offered access to opportunity. Success is a team effort. Join us.

What you need to have:

Knowledge of the Workers’ Compensation and Rehabilitation Qld Act 2003

Demonstrated ability to make decisions, solve problems and establish work priorities, either while working independently or as a member of a team

Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of personnel from public and private sectors

Demonstrated ability to plan, organise and maintain workflows and to achieve the organisations established goals and priorities in claims management in the Queensland environment

Ability to work with sensitive and confidential information

Effective computer literacy, including basic skills in MS Excel, Outlook & Word

Proven ability to apply lateral thinking to complex problems and negotiate workable solutions

JLT Public Sector (a business of Marsh & McLennan Companies) is an international group of Insurance Brokers, Risk Management Consultants and Employee Benefits Specialists and one of the largest companies of its type in the world.

JLT’s Public Sector in Queensland operates under a long-term contract with the Local Government Association of Queensland (LGAQ) to manage Local Government Workcare (LGW) and provides financial management, WH&S, rehabilitation and claims management services to LGW’s 68 member Councils and their employees throughout Queensland. The LGAQ is a licenced self- insurer under the Workers' Compensation and Rehabilitation Act 2003.

Apply now, by using the link provided.

Applications must have the appropriate approval to work in Australia.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

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About

As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

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About Mercer

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operate

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Supporting Documents

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Work Authorisation
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Workers Compensation Claims Consultant

  • Job Details:
    Not disclosed AUD
    Newstead, QLD, Any
  • Key Dates:
    25 January 2021
    Last 14 days to apply
  • Industry:
    Superannuation and Insurance
  • Insights:
    0 Applicants
    1 Views
Job Description

Workers Compensation Claims Consultant

Permanent role
Brisbane, Australia

About the role:

This fantastic career opportunity requires you to determine and manage statutory workers’ compensation claims in a timely and effective manner in accordance with the provisions of the Workers’ Compensation and Rehabilitation Qld Act 2003. You will also contribute to the effective operation of the Claims Management Services to achieve the goals and objectives of the LGW Scheme.

We will count on you to:

Provision of high quality claims management services to scheme members

Management of statutory claims from determination to finalisation, including application of technical expertise on complex claims

Respond to all clients’ needs within a timely manner to meet customer service standards

Maintain the claims management system including claim estimates

Compliance with legislative requirements and ethical standards including liaising with stakeholders where matters need to be referred

Support is more than a “motto” here. It's the way we function!

In our organisation, everyone gives and gets the kind of support that inspires us to perform at our best. When you are recognised and rewarded for jobs well done… you can open up and look forward to growth and opportunity. We foster a culture of diversity and inclusion, where all people are respected for who they are, appreciated for their skills, and offered access to opportunity. Success is a team effort. Join us.

What you need to have:

Knowledge of the Workers’ Compensation and Rehabilitation Qld Act 2003

Demonstrated ability to make decisions, solve problems and establish work priorities, either while working independently or as a member of a team

Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of personnel from public and private sectors

Demonstrated ability to plan, organise and maintain workflows and to achieve the organisations established goals and priorities in claims management in the Queensland environment

Ability to work with sensitive and confidential information

Effective computer literacy, including basic skills in MS Excel, Outlook & Word

Proven ability to apply lateral thinking to complex problems and negotiate workable solutions

JLT Public Sector (a business of Marsh & McLennan Companies) is an international group of Insurance Brokers, Risk Management Consultants and Employee Benefits Specialists and one of the largest companies of its type in the world.

JLT’s Public Sector in Queensland operates under a long-term contract with the Local Government Association of Queensland (LGAQ) to manage Local Government Workcare (LGW) and provides financial management, WH&S, rehabilitation and claims management services to LGW’s 68 member Councils and their employees throughout Queensland. The LGAQ is a licenced self- insurer under the Workers' Compensation and Rehabilitation Act 2003.

Apply now, by using the link provided.

Applications must have the appropriate approval to work in Australia.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.


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