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Workers Compensation Claims Consultant
About the role:
This fantastic career opportunity requires you to determine and manage statutory workers’ compensation claims in a timely and effective manner in accordance with the provisions of the Workers’ Compensation and Rehabilitation Qld Act 2003. You will also contribute to the effective operation of the Claims Management Services to achieve the goals and objectives of the LGW Scheme.
We will count on you to:
Provision of high quality claims management services to scheme members
Management of statutory claims from determination to finalisation, including application of technical expertise on complex claims
Respond to all clients’ needs within a timely manner to meet customer service standards
Maintain the claims management system including claim estimates
Compliance with legislative requirements and ethical standards including liaising with stakeholders where matters need to be referred
Support is more than a “motto” here. It's the way we function!
In our organisation, everyone gives and gets the kind of support that inspires us to perform at our best. When you are recognised and rewarded for jobs well done… you can open up and look forward to growth and opportunity. We foster a culture of diversity and inclusion, where all people are respected for who they are, appreciated for their skills, and offered access to opportunity. Success is a team effort. Join us.
What you need to have:
Knowledge of the Workers’ Compensation and Rehabilitation Qld Act 2003
Demonstrated ability to make decisions, solve problems and establish work priorities, either while working independently or as a member of a team
Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of personnel from public and private sectors
Demonstrated ability to plan, organise and maintain workflows and to achieve the organisations established goals and priorities in claims management in the Queensland environment
Ability to work with sensitive and confidential information
Effective computer literacy, including basic skills in MS Excel, Outlook & Word
Proven ability to apply lateral thinking to complex problems and negotiate workable solutions
JLT Public Sector (a business of Marsh & McLennan Companies) is an international group of Insurance Brokers, Risk Management Consultants and Employee Benefits Specialists and one of the largest companies of its type in the world.
JLT’s Public Sector in Queensland operates under a long-term contract with the Local Government Association of Queensland (LGAQ) to manage Local Government Workcare (LGW) and provides financial management, WH&S, rehabilitation and claims management services to LGW’s 68 member Councils and their employees throughout Queensland. The LGAQ is a licenced self- insurer under the Workers' Compensation and Rehabilitation Act 2003.
Apply now, by using the link provided.
Applications must have the appropriate approval to work in Australia.
Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
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