As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things dMore...
Everyone has aspirations, and a goal that needs financing. However, sometimes dealing with money can leave you feeling a little overwhelmed. As Australia’s biggest non-bank lender, we want to change that. And we will. Latitude is an independent dMore...
Let's talk about the role
You will guide the evolution of our experiences providing thought leadership, deep expertise and an obsession with customer centricity. As a leader and mentor for the Buy Now Pay Later Tribe you shape the product design guild within the tribe and work closely with our business leaders to ensure that we have an unwavering focus on providing value to our customers.
Lead the development of the UX practice, including methodology and tools
Design and implement user experience strategies for customer journeys utilising customer insights
Deliver the translation of insights into the design of user experience concepts; prototype and test with customers and evolve into minimum viable products/features/flows or fully specified changes that can be delivered within the agreed delivery framework
Deliver UX/UI designs to effectively achieve business targets, outcomes and growth. Applying best practice usability, accessibility, design principles and UX testing
Let's talk about you
Comfortable in contemporary product development practices and Agile ways of working and with a passion for design thinking and Human Centred Design industry trends, methodologies, tools and approaches.
Deep knowledge of best practice UX methodologies and practices including research, design, testing and accessibility
Strong understanding of customer research approaches both qualitative and quantitative methods, ethnographic research and user experience testing
Proven experience leading design programs, teams & practice areas
Experience reviewing research plans and recruitment specifications and overseeing execution of research projects
Demonstrated ability to turn observations into actionable insights; ability to translate customer and business insights into value adding/differentiating experiences
Sound like you?
That’s a good sign! In return for your energy and ideas we offer genuine flexible family life / work balance e.g. adjusted days, hours. Health, well-being and social initiatives to help you feel great and connected, as well as our hugely popular extra week of leave program.
We always support a safe, healthy, engaging and productive working environment for all employees and workers, whether that be in your home an office or a combination of both.
We live and breathe our values. Act Right, Show Care, Be Curious.
Partners in money
Latitude may seem like the new kid on the block, but it’s taken us almost a hundred years to become an overnight success.
Digital payments, cards, loans and insurance is what we offer - but what we really are is a platform that helps people shop and live better.
Don’t provide your bank or credit card details when applying for jobs. Learn how to protect yourself here.
Post your task and get experts help on: