Residential Operations Officer
Bank of Queensland
  • locationSydney, NSW
  • salaryNot disclosed
  • full-time 24 February 2021
  • locationSydney, NSW
  • salaryNot disclosed
  • full-time
Job Description

• Join ASX 100 Finance Leader
• Flexible workplace & collaborative team – we value great culture!
• Sydney CBD location
• Join us on a 12 month contract

About us

BOQ Specialist delivers distinctive banking solutions to niche market segments. Our focus, experience and dedication to our clients have enabled us to become experts in a number of professional niches. We aim to add value to and build partnerships with our clients and we have been providing specialist banking in Australia for over 20 years.
Our broad range of personal and business banking options include transactional and savings accounts, credit cards, residential mortgages, practice purchase and fit-out loans, car loans, SMSF loans and property investment loans. Our approach is characterised by responsive personal service, unconventional thinking, and an ability to be nimble, flexible and innovative.

About the role

An opportunity has arisen for a Residential Operations Officer to join the team. Our Residential Mortgage Operations team is responsible for providing operational support to the Residential Mortgage Sales Teams.

This is a high volume, fast paced role where you will responsible for all post settlement functions for residential mortgages such as; the preparation of conditional and approval letters, preparation of variation documentation and investigating reporting, settlements, order valuations, construction progress payments and discharges. You will be required to liaise with and instruct external panel solicitors as well as large amount of stakeholder engagement therefore a high level of written and verbal communication skills is required.

About you
To be successful in this role, you will have:
• Previous experience within the banking and finance space
• Strong skills in managing residential loans and the settlement process
• Proficient computer skills with the ability to manage a number of technical platforms
• Excellent organisational skills and strong attention to detail
• Able to work as part of a team
• You will be a quick learn and maintain the confidence and flexibility to take on any task.

Be part of the journey for BOQ and enjoy:
• Salary packaging options
• Purchase annual leave
• Discounted financial products
• BUPA Corporate Plan
• Gym discounts and much more!

How to apply?

To apply for this role please follow the links, alternatively you can view the role on our Careers Page.

BOQ is a member of the Australian Bankers’ Association and has subscribed to the Conduct Background Check Protocol (Protocol). Under the Protocol, from 1 October 2017, BOQ will contact any previous employer/s who are also part of this association to provide a Conduct Check of any potential employee.


If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander candidates are encouraged to apply.

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Residential Operations Officer

  • Job Details:
    Not disclosed AUD
    Sydney, NSW, Full time
  • Key Dates:
    24 February 2021
    Last -10 days to apply
  • Industry:
    Banking, Economics and Finance
  • Insights:
    0 Applicants
    1 Views
Job Description

• Join ASX 100 Finance Leader
• Flexible workplace & collaborative team – we value great culture!
• Sydney CBD location
• Join us on a 12 month contract

About us

BOQ Specialist delivers distinctive banking solutions to niche market segments. Our focus, experience and dedication to our clients have enabled us to become experts in a number of professional niches. We aim to add value to and build partnerships with our clients and we have been providing specialist banking in Australia for over 20 years.
Our broad range of personal and business banking options include transactional and savings accounts, credit cards, residential mortgages, practice purchase and fit-out loans, car loans, SMSF loans and property investment loans. Our approach is characterised by responsive personal service, unconventional thinking, and an ability to be nimble, flexible and innovative.

About the role

An opportunity has arisen for a Residential Operations Officer to join the team. Our Residential Mortgage Operations team is responsible for providing operational support to the Residential Mortgage Sales Teams.

This is a high volume, fast paced role where you will responsible for all post settlement functions for residential mortgages such as; the preparation of conditional and approval letters, preparation of variation documentation and investigating reporting, settlements, order valuations, construction progress payments and discharges. You will be required to liaise with and instruct external panel solicitors as well as large amount of stakeholder engagement therefore a high level of written and verbal communication skills is required.

About you
To be successful in this role, you will have:
• Previous experience within the banking and finance space
• Strong skills in managing residential loans and the settlement process
• Proficient computer skills with the ability to manage a number of technical platforms
• Excellent organisational skills and strong attention to detail
• Able to work as part of a team
• You will be a quick learn and maintain the confidence and flexibility to take on any task.

Be part of the journey for BOQ and enjoy:
• Salary packaging options
• Purchase annual leave
• Discounted financial products
• BUPA Corporate Plan
• Gym discounts and much more!

How to apply?

To apply for this role please follow the links, alternatively you can view the role on our Careers Page.

BOQ is a member of the Australian Bankers’ Association and has subscribed to the Conduct Background Check Protocol (Protocol). Under the Protocol, from 1 October 2017, BOQ will contact any previous employer/s who are also part of this association to provide a Conduct Check of any potential employee.


If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander candidates are encouraged to apply.


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