0 Applicants
1 Views
• Join ASX 100 Finance Leader
• Seeking passionate Customer Service Officer to join the BOQ team
• Flexible workplace & Collaborative Team – Owner Managed Branch New Farm Based
• Part time role - 3 days a week (9am - 4pm)
About us:
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks with a full suite of banking products available to our customers. We focus locally offering old fashioned service to assist our customers in achieving their financial goals.
About the Role?
As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services
Day to day your key responsibilities will consist of:
• Assisting with general enquiries
• Floor walking and initiating quality conversations with customers
• Inbound and outbound calling to maintain and build customer relationships
• Daily maintenance of the ATM
• Stationery orders
• Strong focus on compliance
About You?
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:
• Previous customer service experience, preferably from the banking industry
• Contributor to a collaborative team environment
• Willingness to go above and beyond for your customers and colleagues
• Driven to take a personalised approach with every customer interaction
• "Can do" approach to all aspects of your role
• Ability to learn and confidently use a number of technical financial systems
This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
Please note this is a part time role, 3 days a week, 9am - 4pm.
How to apply?
To apply for this role please follow the links,
The Bank of Queensland is committed to diversity and an inclusive workforce.
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As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d
More...Thanks for stopping by the BOQ LinkedIn Page! We’re on a mission to become Australia’s most loved bank. No walk in the park, but it’s how we go about things that make it possible. We’ll do it by getting face-to-face, one-to-one and creating r
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Customer Service Officer
-
Job Details:
Not disclosed AUD
New Farm, QLD, Part time -
Key Dates:
24 February 2021
Last -4 days to apply -
Industry:
Banking, Economics and Finance -
Insights:
0 Applicants
1 Views
• Join ASX 100 Finance Leader
• Seeking passionate Customer Service Officer to join the BOQ team
• Flexible workplace & Collaborative Team – Owner Managed Branch New Farm Based
• Part time role - 3 days a week (9am - 4pm)
About us:
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks with a full suite of banking products available to our customers. We focus locally offering old fashioned service to assist our customers in achieving their financial goals.
About the Role?
As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services
Day to day your key responsibilities will consist of:
• Assisting with general enquiries
• Floor walking and initiating quality conversations with customers
• Inbound and outbound calling to maintain and build customer relationships
• Daily maintenance of the ATM
• Stationery orders
• Strong focus on compliance
About You?
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:
• Previous customer service experience, preferably from the banking industry
• Contributor to a collaborative team environment
• Willingness to go above and beyond for your customers and colleagues
• Driven to take a personalised approach with every customer interaction
• "Can do" approach to all aspects of your role
• Ability to learn and confidently use a number of technical financial systems
This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
Please note this is a part time role, 3 days a week, 9am - 4pm.
How to apply?
To apply for this role please follow the links,
The Bank of Queensland is committed to diversity and an inclusive workforce.
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