What we're like
At BIG W everyday’s a big day. For you, this could be the start of something big.
There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play to help make a real difference for families by providing real value, real solutions and real care.
If you have a passion for designing and delivering great customer and team experiences, a desire to join a business that is rapidly evolving into a purpose led digital retailer enabled by a great store network, and you’re looking for a place that cares about your development and growth, you could be who we’re looking for.
• Join a highly energetic and innovative team
• Be part of an exciting business transformation journey
• Enjoy a workplace flexibility culture
Our ambition is to become a purpose-led digital retailer enabled by a great store network. As we shift from Turnaround to Transformation, we are not only transforming our customer experience but also our ways of working to deliver value with agility to our customers. You will bring thought leadership, facilitate and partner across the Big W team to co-create, design and deliver digital learning content that supports the overall BIG W business and people strategy.
Key responsibilities will include;
• Facilitate and collaborate end to end to co create learning solutions
• Design and deploy digital learning solutions
• Administer digital learning platforms tools and resources
• Evaluate operational / functional training needs and identify solutions
• Influence and coach on best practice regarding learning design and delivery
• Ensure all learning interventions are aligned to and support key strategic initiatives and embed BIG W Purpose, Values, Ways of working
• Partner for value creation across the Woolworths ecosystem with internal partners and external service providers to align to our values and culture
• Use Customer and Team data and insights to identify and design learning solutions
• Adopt and lead as a change advocate for agile ways of working
• Expertise in instructional design, digital learning content development, content curation and program management
• Ability to drive innovation in learning design and delivery within a fast paced and rapidly changing environment.
• Demonstrated experience leading the design and implementation of micro learning solutions
• Demonstrated ability to use technology to execute strategy and measure results
• Demonstrated ability to leverage metrics and analytics in learning programs to drive effectiveness and impact
• Demonstrated experience partnering at all levels from team members to senior leaders; and across multiple disciplines, to create mutual value .
• Some Experience in a scaled (multi-team) agile organisational environment
• Equipped with advanced communication skills and experience - including story telling, presentation and facilitation experience
• Experience in leading/working in large Digital transformational programs
Joining the Group
As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via https://www.linkedin.com/company/big-w/?viewAsMember=true. #LI
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.
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