Services Australia is responsible for the delivery of advice and high-quality, accessible social, health and child support services and payments. We deliver a range of health, social and welfare payments and services through Medicare, Centrelink and Child Support.Work contextServices Australia makes government services simple so people can get on with their lives. Our goal is to make it easier to engage with the services that Australians rely on.To achieve this goal, we are transforming the way we work to deliver a simple, helpful, respectful and transparent experience for customers. Job descriptionServices Australia is home to one of the largest in-house Information and Communication Technology (ICT) operations in the Southern Hemisphere, Technology Services. Technology Services provides the underpinning technology and expertise to support the Agency’s vision in the provision of government services to Australians. Technology Services are responsible for the direct delivery of government services and payments to the Australian public, communities, and business through online channels. We have a significant in-house technology workforce with a broad skills base to serve government and are well positioned to service the changing needs and expectations of the community now and into the future.We are seeking to fill multiple Executive Level 1 Test Manager roles across multiple teams who will contribute to the high quality and consistent delivery of its ICT programs of work.Test Managers are responsible for performing objective assessments of the software products to enable developers and managers to make appropriate corrective decisions. The role assists with the implementation and definition of overall testing strategies. The Test Manager ensures that all test effort activities are effectively planned, monitored and completed in accordance with agreed test guidelines and to business requirements. A key component of the role involves dealing with external software vendors as stakeholders. The Test Manager exercises a considerable degree of independence, with decision-making substantially dependent on their high-level judgement and consideration of wider departmental implications, with work being performed under the general guidance of senior management. In performing a leadership role, the Test Manager drives innovation, changes in workplace practices and organises work in the context of competing priorities and strategic direction.DesirableHold or have the ability to obtain ISTQB (International Software Testing Qualification Board) Foundation.Manage the test activities ensuring the delivery of quality outcomes are met in the required Services Australia timeframes.Understanding and application of appropriate testing methodologies and test activities, the ability to promote and provide advice on the use of appropriate test management techniques, methodologies and tools, including test automation and performance and stress testing..Build relationships and collaborate with SMEs, stakeholders and across teams to achieve quality project outcomes.Working closely with all stakeholders and resources, including Project, BAU and support teams to ensure appropriate methodology, environments and tools are used to develop, execute and manage Test plans and schedules for each release.Accurate reporting on the progress of testing activities throughout the testing lifecycle and defining mitigation activities to address risks and issues that arise.Provide leadership, establish technical vision and be the voice of the Test team.Maintaining and ensuring the adherence of the current test processes and Test Policy.Driving the utilisation of all appropriate testing tools used by the entire Test team and testing group.Security Clearance level required: Baseline (or ability to obtain and maintain)To be eligible for employment with the Department of Human Services, applicants must be an Australian citizen. An applicant’s suitability for employment with the department will be assessed through a pre-employment screening process. This process includes a requirement for the applicant to undergo and satisfy a national police history check, referee checks and an employment history integrity check and where relevant, a Working with Children and Vulnerable People Check. A health clearance may also need to be completed. Any concerns raised in these checks will be further investigated. If you are currently, or have been, the subject of any disciplinary or Code of Conduct investigation(s) by an employer, you will be required to declare this in your application. Applicants must be willing and eligible to undergo and maintain an Australian Government security clearance to the appropriate level, if applicable to the position. You should be aware that the Department of Human Services employees may be required to undergo ongoing suitability assessments as part of their employment with the department.Should an applicant be found suitable for a role they will be required to provide proof of citizenship and if they have recently received a redundancy benefit, evidence that they have served their exclusion period.
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