Senior Operations Business AnalystMulti-Channel LogisticsOur Logistics team is one of the main driving forces behind what we do. Making sure that all of our many products arrive on time and where they’re intended is a tall order. Fortunately, our Supply Chain & Logistics Team is an expert at orders, no matter what the size.The Senior Operations Business Analyst under the MCL team is a key interface with internal and external teams on complex Information Technology (IT) development and strategic business initiatives. This role acts as a consultative partner, providing advanced level analytical and requirements management expertise across various applications and operational functions. This individual is skilled in large-scale cross-functional organizational process redesign efforts. Accountabilities include leading the business analysis effort through planning, facilitating, requirements documentation, and any related analysis components to enable successful project delivery.As a Senior Operations Business Analyst, you will…Work closely with IT stakeholders to ensure alignment of solutions to the overall business goals and drivers, and ensures the quality of the final product before implementation.Provide leadership on business analysis needs, deliverables and approaches for complex projects involving new or enhancement to technology solutions, and strategic business/operating initiatives including business casing and end-to-end process re-engineeringWorks with a range of internal and external stakeholders to elicit business/technical requirements, business rules, analyze current/future processes and workflow, and produce detailed documentation for improved business systems and operational effectivenessPlan, facilitate and lead, cross department analysis discussions across all levels of leadership, and ensures collaboration and alignment to needs and objectivesWe hope you are passionate about…Innovation – as a tech company we are constantly changing and evolving; an openness and willingness to embrace change is criticalLogic and critical thinking – we’re largely a data driven company so consideration of all angles and viewpoints is vitalHaving fun while being the best – we work hard but play harder.The experience we need…Diploma in Business Administration or Analytics+3 years Business Analytics experience+3 years Project Management experience+3 years Supply Chain related experienceWe believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
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