Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives. Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.That's our vision. We're driven by it. And we need talented people who share it.If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.To Manage the daily activities of the PM team per the direction of the Manager, PM. To ensure clientsatisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL)services, and act in an advisory role to those less experienced on the team.* Recognize, exemplify and adhere to ICON's values which centers around our commitment to People,Clients and Performance.* As a Manager, the employee is expected to recognize the importance of and create a culture ofprocess improvement with a focus on streamlining our processes adding value to our business andmeeting client needs.* Travel (approximately 20%) domestic and/or international* Act as the Client's main contact in all matters regarding central laboratory services, following up andresponding to study specific inquiries from Sponsors, Physicians, CRA and CRO representatives andall internal ICL Departments.* Review newly assigned Protocols and Amendments. Interpret the Client's Protocol into ICL terms anduse this information to complete the Client Laboratory Worksheet (CLW) and communicateinformation as required to other departments within ICL (and ICON Clinical Research (ICR), if workingon a jointly awarded study).* Enter protocol parameter information into PACS/LIS!ICOLIMS systems for new and/or amendedprotocols. Prepare and QC clinical study specific materials.* Responsible for preparing study specific presentation material and attending and representing' ICL atInvestigator Meetings, Kick-Off Meeting, Site Initiations, Lessons Learned and any other clientmeeting required.* Ensure that proper guidelines for communication are set at study start-up and maintained throughouta study by creating and updating the study specific Communication and Escalation Plan.* Train Clients on ICOLabs and provide ongoing support in the use of this online results system.* Define and add new tests and supplies into studies with Client authorization.* Proactively manage and track study progress, lab reporting or logistical issues, and perform riskmanagement using a variety of internal management reports and the tools available.Benefits of Working in ICON:Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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