Director Complaints, Resolution and Privacy
Department of Defence
  • locationEdinburgh, SA
  • salaryNot disclosed
  • full-time 24 February 2021
  • locationEdinburgh, SA
  • salaryNot disclosed
  • full-time
Job Description

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a supportive work environment and a diverse workforce.The RoleThe Director of Complaints, Resolution and Privacy leads a team who provide critical HR services to Defence personnel. The Directorate aims to empower Defence personnel with lasting tools and capabilities to effectively manage disputes and resolve issues at the lowest appropriate level. The team coaches, trains and provides expert advice to Defence personnel to achieve resolution of complaints and workplace disputes. The team is also focused on strengthening and embedding a privacy culture within Defence where personnel understand their obligations and have access to readily available advice, policy and guidance.About our TeamAs the Director of Complaints, Resolution and Privacy you will be part of a HR leadership team in Defence People Group and will play a key role in the HR Services Branch leadership team. The members of the Directorate you will lead are located throughout Australia. They are an exceptional team with a diverse range of experiences and skills.Our Ideal CandidateOur ideal candidate is highly motivated and can clearly demonstrate a history of delivering results in a HR service delivery domain. Extensive experience engaging stakeholders across a geographic footprint is desired and we are interested in an individual who can clearly articulate how the work of a Complaints, Resolution and Privacy Directorate would contribute to the Defence Department's strategic outcomes. Critical to success in this role is an ability to lead a diverse team to deliver services and reform programs.Applicants must be able to obtain and maintain a security clearance at 'Negative Vetting 1'.

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As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

Department of Defence of Australia is a management consulting company based out of CAMPBELL PARK, Canberra, Australian Capital Territory, Australia.

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Director Complaints, Resolution and Privacy

  • Job Details:
    Not disclosed AUD
    Edinburgh, SA, Any
  • Key Dates:
    24 February 2021
    Last -13 days to apply
  • Industry:
    Board, Senior and General Management
  • Insights:
    0 Applicants
    1 Views
Job Description

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a supportive work environment and a diverse workforce.The RoleThe Director of Complaints, Resolution and Privacy leads a team who provide critical HR services to Defence personnel. The Directorate aims to empower Defence personnel with lasting tools and capabilities to effectively manage disputes and resolve issues at the lowest appropriate level. The team coaches, trains and provides expert advice to Defence personnel to achieve resolution of complaints and workplace disputes. The team is also focused on strengthening and embedding a privacy culture within Defence where personnel understand their obligations and have access to readily available advice, policy and guidance.About our TeamAs the Director of Complaints, Resolution and Privacy you will be part of a HR leadership team in Defence People Group and will play a key role in the HR Services Branch leadership team. The members of the Directorate you will lead are located throughout Australia. They are an exceptional team with a diverse range of experiences and skills.Our Ideal CandidateOur ideal candidate is highly motivated and can clearly demonstrate a history of delivering results in a HR service delivery domain. Extensive experience engaging stakeholders across a geographic footprint is desired and we are interested in an individual who can clearly articulate how the work of a Complaints, Resolution and Privacy Directorate would contribute to the Defence Department's strategic outcomes. Critical to success in this role is an ability to lead a diverse team to deliver services and reform programs.Applicants must be able to obtain and maintain a security clearance at 'Negative Vetting 1'.


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