Who We Are! Bay Audio is one of Australia's leading retail hearing health providers. We deliver outstanding customer service through our network of more than 94 retail stores across Australia where we are collectively committed to helping our customers discover a better quality of life by providing solutions and advice about hearing loss. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with a hearing loss. What You Will Be Doing: Drive lead generation by engaging with potential customers and performing a free 5-minute hearing health screening Connecting with customers and educating them about their hearing health Support the store Clinician by scheduling and following up appointments for potential customers to have a full diagnostic test Complete the day-to-day operations of the store Meet daily and monthly KPI’s and targets What We Are Seeking: To be successful in our business as a Store Manager, you have: Strong communication skills to support our team and customers An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screening checks 2+ years’ previous experience meeting and exceeding business targets A passion for face to face customer conversations and engagement Availability to work retail hours on a rotating roster In Return We Offer: An attractive salary package Achievable monthly and yearly incentive programs Comprehensive training and development Great career opportunities and succession planning The chance to work in a business that genuinely enables you to change a customer’s life daily! Previous sales, retail and/or health experience will be highly regarded. Mature adults are encouraged to apply. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now! Short listed candidates will be contacted for an initial phone screen.
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