Retail Customer Service Officer
Australia Post
  • locationYamba, NSW
  • salaryNot disclosed
  • full-time 24 February 2021
  • locationYamba, NSW
  • salaryNot disclosed
  • full-time
Job Description

Competitive hourly rate + 12% superYamba Post Office Casual Opportunity This is an exciting opportunity to be on the frontline of Australia Post and provide an exceptional level of customer service to all Australians.About your new company:Every year, all over Australia, around one million customers walk into one of Australia Post’s 4,400 Post Offices. And it’s our retail teams who make sure that every experience they have is a great one.So if you have not just a knack for great customer service, but a real passion for connecting with people from all walks of life, then you’ve come to the right place.As a Retail Customer Service Officer you will be:· Flexible and available to work anytime and any day between Monday – Friday 08:30am – 6:00pm· Working an inconsistent schedule from week to week with no set hours· Performing customer sales and service transactions· Managing high value transaction accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS· Conducting and processing a number of identity services transactions, including Australian Passport Interview· Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities· Assisting customers with mail lodgements and associate costs· Building rewarding relationships with customers by understanding their needs· Assisting with administrative duties such as stocktaking and record maintenanceA bit about you:· You are able to commit to 8 weeks Full Time training · You enjoy working in a team environment· You have a background in customer service and/or cash handling· You can lift up to 16kg of mail repeatedly and able to stand up for most of your shiftWhat’s in it for you?If successful, you’ll be joining an organisation that encourages diversity and inclusivity. You will have the opportunity to learn from the best in the business and take part in extensive training to hone your customer service skills.Your new company strives to support its employees by providing growth opportunities within a high functioning and collaborative environment.

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About

As a leading specialist fibre and network solutions provider, Vocus connects people, businesses, governments, and communities across Australia and New Zealand, to the world. With a world-class team of experts, we challenge convention and do things d

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Connecting businesses with consumers is the heart of commercial prosperity and the cornerstone of Australia Post's commitment to Australian businesses. As connectivity transforms our lives, Australia Post is evolving to meet the future needs of busin

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Retail Customer Service Officer

  • Job Details:
    Not disclosed AUD
    Yamba, NSW, Any
  • Key Dates:
    24 February 2021
    Last -13 days to apply
  • Industry:
    Retail
  • Insights:
    0 Applicants
    1 Views
Job Description

Competitive hourly rate + 12% superYamba Post Office Casual Opportunity This is an exciting opportunity to be on the frontline of Australia Post and provide an exceptional level of customer service to all Australians.About your new company:Every year, all over Australia, around one million customers walk into one of Australia Post’s 4,400 Post Offices. And it’s our retail teams who make sure that every experience they have is a great one.So if you have not just a knack for great customer service, but a real passion for connecting with people from all walks of life, then you’ve come to the right place.As a Retail Customer Service Officer you will be:· Flexible and available to work anytime and any day between Monday – Friday 08:30am – 6:00pm· Working an inconsistent schedule from week to week with no set hours· Performing customer sales and service transactions· Managing high value transaction accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS· Conducting and processing a number of identity services transactions, including Australian Passport Interview· Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities· Assisting customers with mail lodgements and associate costs· Building rewarding relationships with customers by understanding their needs· Assisting with administrative duties such as stocktaking and record maintenanceA bit about you:· You are able to commit to 8 weeks Full Time training · You enjoy working in a team environment· You have a background in customer service and/or cash handling· You can lift up to 16kg of mail repeatedly and able to stand up for most of your shiftWhat’s in it for you?If successful, you’ll be joining an organisation that encourages diversity and inclusivity. You will have the opportunity to learn from the best in the business and take part in extensive training to hone your customer service skills.Your new company strives to support its employees by providing growth opportunities within a high functioning and collaborative environment.


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