• Membership engagement and retention
• Deliver exceptional customer service
• The ability to build strong, long term, customers relationships.
• Handle inbound and outbound enquiries
• Generate and exceed new membership targets and KPI’s
What’s in it for you?
• Hours Retention Specialist - Permanent Full time 38 hours per week
• Hours Sales Advisor - Permanent Part time minimum 25 hours per week.
• Roster: Flexible work roster from Monday to Friday, 8am – 7pm with the occasional Saturday 8am – 4pm
• Training: 1 week of paid training to fully equip you with the required skills
• Team Culture: Team culture is of great importance we build on this with incentives and team building days.
• Incentives: Monthly and Quarterly Incentive Programme – metric and quality focussed
• Impact: Motivating work with a strong community impact
• Professional Development: We offer personal and professional development through dedicated upskilling and training.
• Hourly Rate: $22.22
• Start Date: 27 January 2021
What are we looking for?
• Ability and drive to consistently exceed sales targets and KPI’s
• Resilience and goal focused
• The ability to gain product and systems knowledge quickly.
• A proven ability to overcome objections and constantly deliver a positive experience
• Demonstrated strong conflict resolution and problem-solving skills
• Excellent communication skills
• Responsiveness to coaching and the ability to take on feedback
Who are we?
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centres. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age.
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